Privacy Policy

PROTECTING YOUR PERSONAL INFORMATION IS IMPORTANT TO US. Title V of the Gramm-Leach-Bliley Act (GLBA) and the laws of the State of Massachusetts, generally prohibit us from sharing nonpublic personal information about you with a third party unless we provide you with this notices of our privacy policy and practices describing the type of information that we collect about you and the categories of persons or entities to whom that information may be disclosed. In compliance with the GLBA and the laws of this State, we are providing you with this document, which notifies you of the privacy policies and practices of Duffy Insurance.

WHAT IS NON-PUBLIC INFORMATION Non-public information is information about you that is not readily available from public resources.

THE INFORMATION THAT WE COLLECT We collect information we receive from you on applications or other forms and from medical records or medical professionals. That information may include your social security number, your driving record, information about your job, your income, bank account number, or your medical history.

WHAT WE DO WITH YOUR INFORMATION The personal information you have provided us is shared with our insurance carriers and their affiliates to place your insurance or file an insurance claim. We do not disclose any nonpublic personal information about you, other customers or our former customers, to anyone except as permitted by law. “SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.”

HOW WE PROTECT THAT INFORMATION We restrict access to non-public personal information about you to those employees who need to know that information in order to provide products or services to you. We maintain physical, electronic and procedures safeguards that comply with federal regulations to guard your non-public personal information.

FOR MORE INFORMATION… Please call us toll-free at 1-866-48-DUFFY if you have any questions or concerns about our ongoing efforts to protect your personal information.

SMS Terms & Conditions:

SMS Consent Communication:
The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from Duffy Insurance Agency, Inc, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments/endorsement requests, etc.   Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:
You may opt in to receive SMS messages from Duffy Insurance Agency, Inc., in the following ways

By submitting an online form

Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at hello@duffyins.com

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
  • Message frequency may vary